Salesforce is a cloud computing and social enterprise “software as a service (SaaS)” provider.
It is the innovative company behind the world’s #1 CRM solution.
Their software is cloud-based, so it doesn’t require a team of IT experts to set up or manage.
Now you can treat all of your customers as if they were your only customer with Salesforce CRM. Understand customers better through their personal preferences, solve any problem faster with access to past customer interactions, and even identify new sales opportunities by analyzing your best customers’ purchase histories.
Salesforce works thru “Objects” – i.e, Opportunities, Accounts, Locations, Contacts, Leads, or Create you own custom object linked to one or multiple standard objects to customize the application to your unique business needs.
SalesForce provides extra flexibility in customizing your CRM
Add additional fields to an object, or create a series of triggers to perform a task or generate an email notification based on specific criteria.
Design, deliver, schedule “Reports” to gather deeper insights into your business, or create fully customized KPI standards specialized business insights.
So now your starting to feel overwhelmed thinking on how you’re going to get started, or you’ve already started and need some help customizing the project to your business practice.